Support
Augusta Systems provides superior products and friendly, reliable support. We are committed to
supporting each and every customer from purchase through installation and beyond.
We offer two SensorBridge support options: Priority Support and Standard Support.
Priority Support
- Major product upgrades within 60 days of the initial purchase
- Product revisions and minor upgrades
- Unlimited telephone and email support
- SensorBridge Developer Center access
- Priority email support (guaranteed response provided within four business hours)
Standard Support
- Product revisions
- Minor product upgrades within 30 days of the initial purchase
- 30 days of free telephone support
- SensorBridge Developer Center access
- Email support (response generally provided within one business day)
Augusta Systems offers a 90-day, limited,
trial version
of SensorBridge to allow you to evaluate its suitability and compatibility with your product or project.
The trial version includes e-mail and phone support and unlimited access to the
SensorBridge Developer Center.
Telephone:
304.599.3200
Support hours of operation are Monday through Friday from 9 am to 5 pm Eastern time,
except for holidays. See FAQ
for the holiday schedule.
Email:
support@sensorbridge.com
For pre-sales assistance such as product price, licensing, or features, please contact
sales@sensorbridge.com.
Learn more about SensorBridge’s features.
Read examples of SensorBridge’s benefits.
Learn more about purchasing SensorBridge.
Learn more about our trial version.
For system requirements or other questions, read the FAQ.
Contact us for more information.
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